> WYSIWYG formatting instead of automatically parsing symbols into bold texts etc Assuming you know the minimum features non-technical users want/need in such

> WYSIWYG formatting instead of automatically parsing symbols into bold texts etc Assuming you know the minimum features non-technical users want/need in such a tool is going to exclude a lot of options that might otherwise be viable. WYSIWYG is probably the canonical example of this: non-technical users DON'T need WYSIWYG. Slack has been the (non-self-hosted) solution du jour for what you describe. My company use Slack and we have thousands of non-technical staff on it: complaints were rife when they recently introduced WYSIWYG and we continue to get requests for help in disabling it. For the future, I think Riot is your best bet. Matrix may suffer the same fate of XMPP, but if it escapes that fate, it'll be because of Riot. It doesn't tick all your boxes yet, but RiotX is a hopeful project in terms of native, and the integrations it supports make a lot of features easy to add in some usable capacity.