A social norm is what other people expect from you. It arises from commonalities within the group, but has an additional component of expectation. Not every dev

A social norm is what other people expect from you. It arises from commonalities within the group, but has an additional component of expectation. Not every deviation from typical behavior violates a social norm. I don't think it's a relevant concept here, because even if the rest of the patients don't read the HIPAA documents, they also don't care whether you read them. The staff don't care either, even if they have to do a little extra work so you can. Shouting loudly in the waiting room would be a good example of violating a social norm--people generally expect each other to speak normally/quietly in a medical office.