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I haven't had a great experience with your service or support so far. I registered two days ago and logged in, came back a few hours later and couldn't login an
by dawson 16y ago
I haven't had a great experience with your service or support so far. I registered two days ago and logged in, came back a few hours later and couldn't login anymore. On contacting your support (which took over 3 hours to respond), I was told no such account existed and was asked to register again. I did, and received an email this time saying it was a success and all was fine. I added my website and waited for approval, two days later and this afternoon I'm still waiting for approval, I emailed you saying can you approve it and suddenly it's now disappeared from my dashboard completely, not waiting for approval nor is it approved! I emailed support just over an hour ago and am now waiting for this to be resolved.
- toddynho 16y agoI can't argue with you on that - poor 1st experience. I assume you'd rather not share your domain submitted here... if you have a moment, would you mind emailing me the domain and/or account email you signed up with to todd@buysellads.com so that I can look into this for you? It seems likely that you're somehow not receiving emails from the app, and I should be able to figure this out for you.
- toddynho 16y agoah, I see your account & support ticket, and the site was denied. I tried visiting the site URL and it doesn't resolve... which is likely why it was denied. I'm happy to help troubleshoot some more if you want to ping me at todd@buysellads.com
- deleted 16y ago[deleted]
- dawson 16y agoThis was my fault and not BSAs, I didn't enter the URL correctly on submission, apologies.
- toddynho 16y agono worries, glad we could help get this sorted out for you!