I knew someone who worked on the Word 2007 team. First day he was told to write a list of 10 features Word users needed. In his head he's thinking "word is fine

I knew someone who worked on the Word 2007 team. First day he was told to write a list of 10 features Word users needed. In his head he's thinking "word is fine as is?" but that's not what he was asked, so he and the rest put together their lists, and those lists were collated, and those features developed & executed, by and from college kids who had no practical business application experience.