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Customers need invoices, A/R tracking, recurring payments, line items on an invoice, billing for multiple entities, adhoc products/add-ons - a billing system an
by robhunter 7y ago
Customers need invoices, A/R tracking, recurring payments, line items on an invoice, billing for multiple entities, adhoc products/add-ons - a billing system and a way to process payments are separate things.
I believe Stripe does more and more of this stuff, but it isn't cheap and in our experience Chargebee has perfected a lot of that functionality.
- Old_Thrashbarg 7y agoExactly. I find myself wondering why Stripe is still in the picture, seems like they're doing the easy part. We use the above-mentioned things, and they also take care of providing a UI where customers can change their plan, cancel it, download PDF invoices. Upon plan changes, they deal with proration. They send dunning emails for failed charges and cancel the plan after N retries. You can set up coupons, discounts, trials, credit, refunds, welcome emails, etc. through them.
- crtlaltdel 7y agosame here
- ksahin 7y ago+ VAT management, self-serve portal etc. Chargebee is really great