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What value do you get from a middle man between you and the raw Stripe API? Why recommend them? From what you describe it just seems like a hassle with them ac

by koolba 7y ago

What value do you get from a middle man between you and the raw Stripe API? Why recommend them? From what you describe it just seems like a hassle with them acting as gatekeeper to your own historical transaction records.

robhunter 7y ago
Customers need invoices, A/R tracking, recurring payments, line items on an invoice, billing for multiple entities, adhoc products/add-ons - a billing system and a way to process payments are separate things. I believe Stripe does more and more of this stuff, but it isn't cheap and in our experience Chargebee has perfected a lot of that functionality.
- Old_Thrashbarg 7y ago
  Exactly. I find myself wondering why Stripe is still in the picture, seems like they're doing the easy part. We use the above-mentioned things, and they also take care of providing a UI where customers can change their plan, cancel it, download PDF invoices. Upon plan changes, they deal with proration. They send dunning emails for failed charges and cancel the plan after N retries. You can set up coupons, discounts, trials, credit, refunds, welcome emails, etc. through them.
- crtlaltdel 7y ago
  same here
- ksahin 7y ago
  + VAT management, self-serve portal etc. Chargebee is really great
celticmusic 7y ago
Stripe only allows access to the last 30 days of events, it sounds like this 3rd party is offering a service of collecting that for longer (probably among other things).
- powerslacker 7y ago
  What do you mean last 30 days of events? I use Stripe's API's daily and you can go back much further than that.
  - celticmusic 7y ago
    https://stripe.com/docs/api/events/list https://stripe.com/docs/api/events/list > List events, going back up to 30 days. If you're able to go further than that you may be paying extra for it. Now, if you have the event id then you'll be able to pull it, but you can't simply list them out unless that documentation is lying.

by koolba 7y ago

robhunter 7y ago

Customers need invoices, A/R tracking, recurring payments, line items on an invoice, billing for multiple entities, adhoc products/add-ons - a billing system and a way to process payments are separate things. I believe Stripe does more and more of this stuff, but it isn't cheap and in our experience Chargebee has perfected a lot of that functionality.

Old_Thrashbarg 7y ago
Exactly. I find myself wondering why Stripe is still in the picture, seems like they're doing the easy part. We use the above-mentioned things, and they also take care of providing a UI where customers can change their plan, cancel it, download PDF invoices. Upon plan changes, they deal with proration. They send dunning emails for failed charges and cancel the plan after N retries. You can set up coupons, discounts, trials, credit, refunds, welcome emails, etc. through them.
crtlaltdel 7y ago
same here
ksahin 7y ago
+ VAT management, self-serve portal etc. Chargebee is really great

celticmusic 7y ago

Stripe only allows access to the last 30 days of events, it sounds like this 3rd party is offering a service of collecting that for longer (probably among other things).

powerslacker 7y ago
What do you mean last 30 days of events? I use Stripe's API's daily and you can go back much further than that.
- celticmusic 7y ago
  https://stripe.com/docs/api/events/list https://stripe.com/docs/api/events/list > List events, going back up to 30 days. If you're able to go further than that you may be paying extra for it. Now, if you have the event id then you'll be able to pull it, but you can't simply list them out unless that documentation is lying.