I honestly can’t tell if this comment is supposed to be satire. The quality of your product has a direct impact on ARPC, customer churn, LTV, sales conversions,

I honestly can’t tell if this comment is supposed to be satire. The quality of your product has a direct impact on ARPC, customer churn, LTV, sales conversions, customer engagement/feature usage, SLA reports, roadmap progress, competitor analysis, and many other metrics. Most, if not all of those metrics will be featured in quarterly reports. I’m getting the very strong impression that most of the commenters in this thread have absolutely no insight at all into how businesses or their management actually operate.