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Working on a new company, one which (I hope) will turn the restaurant industry on its head. I want to make in-restaurant ordering, payment, and service pure joy

Working on a new company, one which (I hope) will turn the restaurant industry on its head. I want to make in-restaurant ordering, payment, and service pure joy. I'm mostly heads down coding every day, building an MVP. Also trying to find some investor interest where possible, however fundraising has never been something I'm good at.

buzzert 7y ago
This seems like something everybody wants but I’m surprised it hasn’t happened yet. What are some of the (assumingly non-technical) challenges in such an enterprise?
- brenden2 7y ago
  The biggest problem I'm facing right now is credit card processing costs. The restaurant business is a high revenue, low margin industry. The fees are higher for online transactions (no card present) vs. in person transactions (card present), on the order of 1-2%. I think this is the biggest reason it hasn't happened yet. However, I have a workaround which I think will work.
  - choward 7y ago
    Oh no. Not another crypto currency or other virtual currency I hope.
    - brenden2 7y ago
      Nope.
  - deleted 7y ago
    [deleted]
  - dublinben 7y ago
    Shouldn't an in-restaurant ordering solution be processing card-present transactions as opposed to card-not-present?
    - rs23296008n1 7y ago
      I was wondering that. Why would you to to a restaurant without an ability to pay?
  - HeyLaughingBoy 7y ago
    If they're in the restaurant, why isn't the card present?
withinboredom 7y ago
This reminds me of an experience I had in the UK that was not pure joy. I paid using their website, and as soon as I saw the payment confirmation appear, closed the web browser. Well, whatever tech they were using must have sent the internal “they paid” message on a hit from the confirmation page. So, the money came out of my account but their systems didn’t track it. It took quite a few weeks of back and forth to get my double payment back.

buzzert 7y ago

This seems like something everybody wants but I’m surprised it hasn’t happened yet. What are some of the (assumingly non-technical) challenges in such an enterprise?

brenden2 7y ago
The biggest problem I'm facing right now is credit card processing costs. The restaurant business is a high revenue, low margin industry. The fees are higher for online transactions (no card present) vs. in person transactions (card present), on the order of 1-2%. I think this is the biggest reason it hasn't happened yet. However, I have a workaround which I think will work.
- choward 7y ago
  Oh no. Not another crypto currency or other virtual currency I hope.
  - brenden2 7y ago
    Nope.
- deleted 7y ago
  [deleted]
- dublinben 7y ago
  Shouldn't an in-restaurant ordering solution be processing card-present transactions as opposed to card-not-present?
  - rs23296008n1 7y ago
    I was wondering that. Why would you to to a restaurant without an ability to pay?
- HeyLaughingBoy 7y ago
  If they're in the restaurant, why isn't the card present?

withinboredom 7y ago

This reminds me of an experience I had in the UK that was not pure joy. I paid using their website, and as soon as I saw the payment confirmation appear, closed the web browser. Well, whatever tech they were using must have sent the internal “they paid” message on a hit from the confirmation page. So, the money came out of my account but their systems didn’t track it. It took quite a few weeks of back and forth to get my double payment back.