Gray market: The short version is that the exact model that was purchased was intended for a different region due to price segmentation at the manufacturer/bran

Gray market: The short version is that the exact model that was purchased was intended for a different region due to price segmentation at the manufacturer/brand. The item would be genuine but the manufacturer won't support the item if the customer is outside the intended region. DVD/BluRay implement a lot of the distribution layer of segmentation in hardware and software, but the notion exists in lots of goods, such as in the marketing of high-end watches to different countries.