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Thanks for the feedback, really appreciated! Just to clarify, when saying 'any question', do you mean any question in a global context (e.g. "how's the weather"

Thanks for the feedback, really appreciated! Just to clarify, when saying 'any question', do you mean any question in a global context (e.g. "how's the weather", like Siri or Google Assistant) or any question within the scope of your website ("How do I do X on this website")?

gitgud 7y ago
It just wasn't immediately clear that the product turns FAQ's into a bot. I was on mobile, and I don't think you can see the FAQ image in the background like you can on desktop, so it was just a bit confusing.
- yunusabd 7y ago
  I see, that's kind of what we gathered from looking at the queries too. People are asking all kind of general questions, so we either have to make it more clear that this only relates to the FAQs, or actually add functionality to answer more general questions, e.g. by using more data from the website. We're looking into the second option right now. Thanks again for the follow-up!