5 ms·
The animations are pretty cool, but I was a bit confused and thought I could ask it any question... Maybe a little more information on the page would help, lik
by gitgud 7y ago
The animations are pretty cool, but I was a bit confused and thought I could ask it any question...
Maybe a little more information on the page would help, like a graphic showing an FAQ page turning into a bot or something...
- yunusabd 7y agoThanks for the feedback, really appreciated! Just to clarify, when saying 'any question', do you mean any question in a global context (e.g. "how's the weather", like Siri or Google Assistant) or any question within the scope of your website ("How do I do X on this website")?
- gitgud 7y agoIt just wasn't immediately clear that the product turns FAQ's into a bot. I was on mobile, and I don't think you can see the FAQ image in the background like you can on desktop, so it was just a bit confusing.
- yunusabd 7y agoI see, that's kind of what we gathered from looking at the queries too. People are asking all kind of general questions, so we either have to make it more clear that this only relates to the FAQs, or actually add functionality to answer more general questions, e.g. by using more data from the website. We're looking into the second option right now. Thanks again for the follow-up!