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An important distinction (as I mentioned in another comment) is that you have no idea how much "aggregate customer feedback" Gartner really has, they don't disc
by techpop10 7y ago
An important distinction (as I mentioned in another comment) is that you have no idea how much "aggregate customer feedback" Gartner really has, they don't disclose their research methodologies at all. That's a real problem. 451 research does... and sincere congrats on your award.
- sytse 7y agoThank you! BTW Gartner now has an online review tool called Peer Insights https://www.gartner.com/en/products/peer-insights https://www.gartner.com/en/products/peer-insights Here you can read the customer reviews https://www.gartner.com/reviews/market/application-release-orchestration-solutions/vendor/gitlab/product/gitlab https://www.gartner.com/reviews/market/application-release-o... I might be a bit biased because in 2018 GitLab won Gartner their customer choice award and recently we won another awards based on peer insights https://about.gitlab.com/press/releases/2019-07-26-gitLab-recognized-in-gartner-peer-insights-customers-choice-for-EAPT.html https://about.gitlab.com/press/releases/2019-07-26-gitLab-re...
- techpop10 7y agoYes, very familiar with it... unfortunately there's a bit of vendor gamesmanship with these and they don't inform the MQ. Sorry, I've had too many years working with these tools, I'm cynical.