> How much did five days of panic cost them? Their customers? Their brand? Intangibles. Whenever you go to talk to management or even co-workers about this stu

> How much did five days of panic cost them? Their customers? Their brand? Intangibles. Whenever you go to talk to management or even co-workers about this stuff, they look at you like you are crazy. I think it is just human nature to not even think that something could go wrong, let alone make decisions based on this.