>The user should be the focus. I agree and this is why I said good implementation can exists. I never implemented telemtry but I implemented once crash reporti

>The user should be the focus. I agree and this is why I said good implementation can exists. I never implemented telemtry but I implemented once crash reporting. Before I added this feature the users had to contact support and tall us what is wrong, then we would send email back and forward asking about OS , application version. asking for screenshots, asking to enable debug mode and try again and then screenshot the error and send it to us. Because i was the one doing the customer support too I noticed this is very repetitive and very demanding for users (even explaing a user to find a log file in %appdata% in windows is a complex process) so I simplified it as much as possible, a crash or the user could open the report a bug popup, you would see exactly the data that is sent to me, it was plain text info like OS and app versions and a stack trace and other logging data and you had the option not to send it to me but if you sent it then I have the stack trace I have the info and I could put an update to fix teh bug in a day rather then we spend time emailing each other questions.