This talk is more of a rant than a good advice on managing a community. There are cases when spending a lot of time on documentation isn't reasonable, and the a

This talk is more of a rant than a good advice on managing a community. There are cases when spending a lot of time on documentation isn't reasonable, and the author completely ignores them, focusing only on benefits of having good documentation, as if it was coming for free. Also, the title is misleading. The "Improving communities" part there actually means "Raising community's diversity".