Yeah we really badly wanted to move away from using screenshots as a means of capturing bug data for a few different reasons (different browser renderings, need

Yeah we really badly wanted to move away from using screenshots as a means of capturing bug data for a few different reasons (different browser renderings, needing to constantly capture new screens when layouts change, etc...) Also we wanted to ensure that there were no dependencies on a particular browser or operating system so we decided the best route for us would be an embeddable widget.