4 ms·

Show HN: Bug tracker I'm building for web devs & designers

31 points by toast76 16y ago

jollyjerry 16y ago
This looks really slick. avk and I were were planning on building bug tracking features into Outspokes, but we've stopped work on that project. Our original goal was to have a JS widget for teams to collaborate on their sites. Hopefully you guys keep it up and build out what we didn't finish. Let me know if you guys want any feedback or any help.
- mmilo 16y ago
  Yeah that's exactly what this is. We have a JS widget that let's you log and manage bugs right from your site so can do things like tagging and annotating dom nodes. Also feedback is DEFINITELY appreciated, we'd love to hear anything you can throw our way. Also let me know if you want a beta account and I can email you a link.
  - jollyjerry 16y ago
    Got the beta account and shot you guys an email with the feedback. Keep me posted on your progress and I'll keep using it whenever I can!
taitems 16y ago
Good luck with your StartMate funding, this looks really promising. Can't wait to give the beta a go.
- mmilo 16y ago
  did you not get an invite?
  - taitems 16y ago
    I got the invite and registered the applications etc, just haven't had the time to copy in the script and give it a red-hot go yet.
jbrennan 16y ago
"LATEST BUZZ Of all the different bug trackers out there, this is definitely one of them." Is that actually saying anything substantial? Maybe it's in jest, in which case I do find it humourous, but if not, it's not necessarily a compliment, is it?
- mmilo 16y ago
  No that's meant to be humorous since we don't actually have any testimonials as yet. Both testimonials are from myself and alan (the co-founders) There's a few little random geek references I've thrown in on different pages just for fun :)
  - petervandijck 16y ago
    It's not humorous, it actually bothered me. If you don't have testimonials, don't have a "testimonials" section! On a more helpful note: where are the screenshots?
    - mmilo 16y ago
      Apologies, meant no offence. There's a demo video on the front page and some screenshots on the about page on the right hand side.
      - tlianza 16y ago
        I got the joke immediately and thought it was funny. Reminded me of a comedic movie (who's name escapes me) who advertised the review "If you like movies like this, you'll love this movie."
      - petervandijck 16y ago
        No apology needed, no offence meant by me either. (And: downvoted?) As for the screenshots: I much prefer them on the homepage instead of a video. Video takes time, screenshots don't. :)
    - rst 16y ago
justinxreese 16y ago
I love how this works. But I'm worried about most bugs not being trackable by which div they're in. This would work if you're developing flat files for a customer that had access to this tool. But I think most bugs arise from heavy use of a system by the end user.
- toast76 16y ago
  There is also a method for logging non-gui bugs. It's not visible in this release though. As a developer myself it is useful to not have to click, especially for db related issues.
mryall 16y ago
Looks cool. I might use it for a future project. How many developers do you have working in it? Do you have a dedicated designer or did you design it yourself?
- mmilo 16y ago
  It's just 2 of us. I did the design and the front end, while Alan works on the back end and db. You can also blame me for the spelling mistakes :)
balanon 16y ago
It reminds me of firebug+bug tracking. Very useful for websites. Is there going to be a Mac client so iOS devs can log bugs just as easliy?
- mmilo 16y ago
  Well there's no client as such. Currently it's embedded into the site you're working on so there's no browser or OS requirements, you simply log and manage bugs right from within your site.
flyingyeti 16y ago
How much does it cost??
- toast76 16y ago
  We haven't announced pricing yet, still working that bit out :) That's always the hard bit!
  - flyingyeti 16y ago
    I understand that pricing is difficult to determine, but I think you'd have a lot more conversions/signups if you: (a) had an idea what the monthly cost was going to be, (b) advertise that beta users will get a special discount on the product, and/or (c) didn't emphasize the fact that the trial is only 30 days. I was going to sign up, but the wording you used made me think twice, look for a pricing page, and eventually decide it wasn't worth my time to start using until I knew the price.
    - mmilo 16y ago
      Yeah at this stage we're not charging anything for it at all. Everyone that's in the beta is using it for free, mainly because it's an actual beta with bugs to iron out, and not pretend beta so we can jack up the prices later. Once we do have pricing figured out we do intend on ensuring all the beta testers get a special deal (though we're doing a pretty crap job of explaining all that) Awesome feedback though, we'll be adding additional info regarding the beta deal to the site today :)
  - antihero 16y ago
    I'd recommend a free option, because then people will more likely buy your service as they expand :)
    - mmilo 16y ago
      We have done freemium route before and it's worked out great for us when freemium users contribute back in some way, rather than just being a demo account. For this we're thinking letting people use it for 30 days free of charge, if it's worth their time and money awesome, if not there's no obligation to pay.
ct 16y ago
I was expecting more of the same old CRUD crap, but was pleasantly surprised. Good luck with it!
- mmilo 16y ago
  Haha, awesome to hear. We're trying to take a slightly different approach to bug tracking, hopefully people like it :)
  - mrphoebs 16y ago
    It's great, simple, elegant and gets the job done. The only issue I had was the missing pricing coupled with the 30 day trial thing. I think it would be great if you could mention somewhere that priced plans are coming soon.
antihero 16y ago
Could we have invites?
- mmilo 16y ago
  Can you send an email to support@bugherd.com and I can send you the beta registration link.
  - antihero 16y ago
    No worries, I've got one now! I'll get to work.
rrrhys 16y ago
First thought was 'oh good, another bug tracker...' I've watched the intro video and you now have my interest, looks awesome :)
ctrager 16y ago
Since your tracker is oriented towards web development, you might want to take a look at my work here, a Firefox addon for taking screen captures of a web page, marking it up with arrows, highlights, and then posting them to the the bug tracker. This is the addon, http://ifdefined.com/BugTracker.NET.xpi http://ifdefined.com/BugTracker.NET.xpi And it works with BugTracker.NET http://ifdefined.com/bugtrackernet.html http://ifdefined.com/bugtrackernet.html It was the first time I played with the firefox addon technology. I wouldn't recommend my technical approach, injecting a div into the page. If I were inspired to redo it, I would do something more XUL-ish. But I do think that making it fast and easy to capture/annotate/post screenshots is key to making it something people want to use.
- mmilo 16y ago
  Yeah we really badly wanted to move away from using screenshots as a means of capturing bug data for a few different reasons (different browser renderings, needing to constantly capture new screens when layouts change, etc...) Also we wanted to ensure that there were no dependencies on a particular browser or operating system so we decided the best route for us would be an embeddable widget.

31 points by toast76 16y ago

This looks really slick. avk and I were were planning on building bug tracking features into Outspokes, but we've stopped work on that project. Our original goal was to have a JS widget for teams to collaborate on their sites. Hopefully you guys keep it up and build out what we didn't finish. Let me know if you guys want any feedback or any help.

mmilo 16y ago
Yeah that's exactly what this is. We have a JS widget that let's you log and manage bugs right from your site so can do things like tagging and annotating dom nodes. Also feedback is DEFINITELY appreciated, we'd love to hear anything you can throw our way. Also let me know if you want a beta account and I can email you a link.
- jollyjerry 16y ago
  Got the beta account and shot you guys an email with the feedback. Keep me posted on your progress and I'll keep using it whenever I can!

taitems 16y ago

Good luck with your StartMate funding, this looks really promising. Can't wait to give the beta a go.

mmilo 16y ago
did you not get an invite?
- taitems 16y ago
  I got the invite and registered the applications etc, just haven't had the time to copy in the script and give it a red-hot go yet.

jbrennan 16y ago

"LATEST BUZZ Of all the different bug trackers out there, this is definitely one of them." Is that actually saying anything substantial? Maybe it's in jest, in which case I do find it humourous, but if not, it's not necessarily a compliment, is it?

mmilo 16y ago
No that's meant to be humorous since we don't actually have any testimonials as yet. Both testimonials are from myself and alan (the co-founders) There's a few little random geek references I've thrown in on different pages just for fun :)
- petervandijck 16y ago
  It's not humorous, it actually bothered me. If you don't have testimonials, don't have a "testimonials" section! On a more helpful note: where are the screenshots?
  - mmilo 16y ago
    Apologies, meant no offence. There's a demo video on the front page and some screenshots on the about page on the right hand side.
    - tlianza 16y ago
      I got the joke immediately and thought it was funny. Reminded me of a comedic movie (who's name escapes me) who advertised the review "If you like movies like this, you'll love this movie."
    - petervandijck 16y ago
      No apology needed, no offence meant by me either. (And: downvoted?) As for the screenshots: I much prefer them on the homepage instead of a video. Video takes time, screenshots don't. :)
  - rst 16y ago

justinxreese 16y ago

I love how this works. But I'm worried about most bugs not being trackable by which div they're in. This would work if you're developing flat files for a customer that had access to this tool. But I think most bugs arise from heavy use of a system by the end user.

toast76 16y ago
There is also a method for logging non-gui bugs. It's not visible in this release though. As a developer myself it is useful to not have to click, especially for db related issues.

mryall 16y ago

Looks cool. I might use it for a future project. How many developers do you have working in it? Do you have a dedicated designer or did you design it yourself?

mmilo 16y ago
It's just 2 of us. I did the design and the front end, while Alan works on the back end and db. You can also blame me for the spelling mistakes :)

balanon 16y ago

It reminds me of firebug+bug tracking. Very useful for websites. Is there going to be a Mac client so iOS devs can log bugs just as easliy?

mmilo 16y ago
Well there's no client as such. Currently it's embedded into the site you're working on so there's no browser or OS requirements, you simply log and manage bugs right from within your site.

flyingyeti 16y ago

How much does it cost??

toast76 16y ago
We haven't announced pricing yet, still working that bit out :) That's always the hard bit!
- flyingyeti 16y ago
  I understand that pricing is difficult to determine, but I think you'd have a lot more conversions/signups if you: (a) had an idea what the monthly cost was going to be, (b) advertise that beta users will get a special discount on the product, and/or (c) didn't emphasize the fact that the trial is only 30 days. I was going to sign up, but the wording you used made me think twice, look for a pricing page, and eventually decide it wasn't worth my time to start using until I knew the price.
  - mmilo 16y ago
    Yeah at this stage we're not charging anything for it at all. Everyone that's in the beta is using it for free, mainly because it's an actual beta with bugs to iron out, and not pretend beta so we can jack up the prices later. Once we do have pricing figured out we do intend on ensuring all the beta testers get a special deal (though we're doing a pretty crap job of explaining all that) Awesome feedback though, we'll be adding additional info regarding the beta deal to the site today :)
- antihero 16y ago
  I'd recommend a free option, because then people will more likely buy your service as they expand :)
  - mmilo 16y ago
    We have done freemium route before and it's worked out great for us when freemium users contribute back in some way, rather than just being a demo account. For this we're thinking letting people use it for 30 days free of charge, if it's worth their time and money awesome, if not there's no obligation to pay.

ct 16y ago

I was expecting more of the same old CRUD crap, but was pleasantly surprised. Good luck with it!

mmilo 16y ago
Haha, awesome to hear. We're trying to take a slightly different approach to bug tracking, hopefully people like it :)
- mrphoebs 16y ago
  It's great, simple, elegant and gets the job done. The only issue I had was the missing pricing coupled with the 30 day trial thing. I think it would be great if you could mention somewhere that priced plans are coming soon.

antihero 16y ago

Could we have invites?

mmilo 16y ago
Can you send an email to support@bugherd.com and I can send you the beta registration link.
- antihero 16y ago
  No worries, I've got one now! I'll get to work.

rrrhys 16y ago

First thought was 'oh good, another bug tracker...' I've watched the intro video and you now have my interest, looks awesome :)

ctrager 16y ago

Since your tracker is oriented towards web development, you might want to take a look at my work here, a Firefox addon for taking screen captures of a web page, marking it up with arrows, highlights, and then posting them to the the bug tracker. This is the addon, http://ifdefined.com/BugTracker.NET.xpi http://ifdefined.com/BugTracker.NET.xpi And it works with BugTracker.NET http://ifdefined.com/bugtrackernet.html http://ifdefined.com/bugtrackernet.html It was the first time I played with the firefox addon technology. I wouldn't recommend my technical approach, injecting a div into the page. If I were inspired to redo it, I would do something more XUL-ish. But I do think that making it fast and easy to capture/annotate/post screenshots is key to making it something people want to use.

mmilo 16y ago
Yeah we really badly wanted to move away from using screenshots as a means of capturing bug data for a few different reasons (different browser renderings, needing to constantly capture new screens when layouts change, etc...) Also we wanted to ensure that there were no dependencies on a particular browser or operating system so we decided the best route for us would be an embeddable widget.