If you're in Australia you can get the ACCC to step in and force them to refund or face massive fines. Valve got their asses handed to them not that long ago fo

If you're in Australia you can get the ACCC to step in and force them to refund or face massive fines. Valve got their asses handed to them not that long ago for something similar. Products must be of acceptable quality, that is: - safe, lasting, with no faults. - do all the things someone would normally expect them to do.