Agree, it is quite hard to impose a new habit to people (you can check "The Power of Habit" book). In some cases, it is better to see how people are doing thin

Agree, it is quite hard to impose a new habit to people (you can check "The Power of Habit" book). In some cases, it is better to see how people are doing things and adapt tools. I'm working on the knowledge base app for slack. When we started building it, we thought that all users would interact with our bot using slack mention `@`; (primary interaction is asking bot a question); however, in reality, it did not work. But instead of spending time trying to produce more/better docs to force people to use `@`, we decided to adapt it to the way people ask questions now; they do it without mentions, so we did this https://onebar.io/learn/setup-a-slack-autoresponder https://onebar.io/learn/setup-a-slack-autoresponder