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I feel like we need some precedent here - billing errors in the volume Comcast hands them out are essentially contract violations that go entirely unpunished -
by munk-a 7y ago
I feel like we need some precedent here - billing errors in the volume Comcast hands them out are essentially contract violations that go entirely unpunished - you don't get a discount if you have to wrestle with them to correct your bill, you can't charge them for your time, you just come out the other end with what they had originally offered you.
- dvtrn 7y agoI'm hoping the recent CenturyLink/Minnesota situation gets more scrutiny over telecom bills. You may find this to be relevant [0]. I work in telecom and CTL is one of our vendor partners, I feel like I'm on the phone with them at least twice a week raising flags about billing statements. [0] https://www.mprnews.org/story/2020/01/08/centurylink-to-pay-nearly-9m-in-minnesota-overcharge-case https://www.mprnews.org/story/2020/01/08/centurylink-to-pay-...