You're absolutely right. It's a consequence of the company's decision to not offer infinite support to hardware. It's also a consequence of a user potentially

You're absolutely right. It's a consequence of the company's decision to not offer infinite support to hardware. It's also a consequence of a user potentially failing to do their research before purchasing. If a company is going to drop support for older devices, ensuring that poorly informed users don't get screwed by this seems like a reasonable decision. I understand that some may consider this completely unreasonable, particularly on the basis that halting support is in no way a business decision that should ever contemplated. Again, you're right. This is a consequence of Sonos' decision to stop supporting some of their products. It's just perhaps considering that there may be some small amount of room for nuance.