We also need more awareness of when to use async vs sync, and what tools are what. Some people treat email and chat like sync communication, getting annoyed if

We also need more awareness of when to use async vs sync, and what tools are what. Some people treat email and chat like sync communication, getting annoyed if there isn't a response within a short time. Ever have someone walk up or use chat to ask "did you get my email (that I just sent 5 minutes ago)?" Async is great for initiating conversations or going back and forth a couple times. Go much more than that, and sync often (though not always) becomes easier and faster. An example of an ideal flow to me: Person A (12:34): hey, I'm trying to implement this new API call, but the parameters we came up with kind of conflict making it more complex than we thought Person B (12:52): Hmm, maybe there's a way we can simplify those. Have time within the next hour to meet/conf/video chat on it? A (12:55): just about to grab lunch, how about 1:30? B (12:56): ok A (1:26): alright, back, ready anytime B (1:29): (initiates video chat) (At end of call): ok, let's run this past rest the of the team and give us a day or so to think about it, and see if anyone has objections or we think of other implications. I'll send an email summarizing.