4 ms·
I used to work on the search team at TheFork years ago (we were already a TripAdvisor subsidiary) and don't know about the current practices but back then there
by conradfr 7y ago
I used to work on the search team at TheFork years ago (we were already a TripAdvisor subsidiary) and don't know about the current practices but back then there was no foul play about the ratings, which is not even the default sorting on the site.
Also, not specifically related to TheFork (because I don't remember...), do all ratings should always have the same weight? Are old ratings as relevant as newer?
If you want to book a romantic dinner are ratings from groups as relevant as the ones from other couples?
Is a new restaurant with two reviews at 7/10 average the same as another one with 200 reviews at 7/10 average ?
There's more to it than first apparent.
Example: http://www.evanmiller.org/how-not-to-sort-by-average-rating.html http://www.evanmiller.org/how-not-to-sort-by-average-rating....
- prpl 7y agoI would expect rating should be an exponentially weighted moving average, first and foremost, with ratings also weighted by some form of user reputation. The user reputation is the hard part (at least for Amazon I guess)
- eropple 7y agoI used to work at TripAdvisor, and I can corroborate—while I was there the focus was really heavily on fighting back fake reviews and presenting the ones we got as effectively as possible. You can ding them for a lot (the UI has always been kinda painful) but, unlike Yelp, I don’t think they are or have been dirty.