My comment, which you’re responding to, already spoke from the perspective of a customer. As a customer, if I buy a toaster, I expect it to not ever change, eit

My comment, which you’re responding to, already spoke from the perspective of a customer. As a customer, if I buy a toaster, I expect it to not ever change, either via gaining or losing functionality. Conversely, if I buy an iPhone, I expect it to get updates over time until it eventually doesn’t, and if I want to keep getting updates, I have to replace it. I don’t have devices which both continue being supported forever and get continuous updates. And if I have many things that are part of the same system, they need to work together, clearly, so if some keep getting improvements and the others don’t, they will no longer function as a single system. I don’t think their update was phrased perfectly, but no updates are phrased perfectly. And the overall concept of updating vs static devices isn’t really that shocking.