> It’s as if Mint, with 13 million-plus registered users, were a resource-constrained startup instead of a property of Intuit Somebody doesn't get how business

> It’s as if Mint, with 13 million-plus registered users, were a resource-constrained startup instead of a property of Intuit Somebody doesn't get how business units work. Your OPEX has to constantly decrease while the revenue has to constantly increase, but your revenue mostly goes to other BUs' CAPEX. So there's no money to fix tech debt, unless it's buying crap to scale with, if you can show growth. Doesn't matter if your daddy is M$, your allowance will still suck unless your lemonade stand is making bank.