Isn't it a free service? Yet it costs money to run, more money to minimally maintain, and a lot of money to keep fully current and improve. That doesn't mean i

Isn't it a free service? Yet it costs money to run, more money to minimally maintain, and a lot of money to keep fully current and improve. That doesn't mean it couldn't be a thriving product, but for that to happen Intuit would have to be wringing a lot of money out of it somehow through a side channel or back channel. A semi-neglected aging service probably isn't the worst scenario for its users.