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retweet. I agree worked there too, had a KB article. Can't say I learned much only thing I remember that was new and I use to this day was (windows + pause key)
by ct520 7y ago
retweet.
I agree worked there too, had a KB article. Can't say I learned much only thing I remember that was new and I use to this day was (windows + pause key) to bring up system info.
- gexla 7y agoCongrats on your KB article. ;) Looking at the dates again, records I was part of was probably before this date. I believe I was gone by 2005. That may also be around the time the Tucson location moved from the IBM campus to the Convergy's buildings. I declined when they asked me if I was going to make the move. I got there right after Convergy's took over from Keane. The training at that time was still really good. Tony Agee and John Mott were legends (unsure of spelling.) I credit this time with my beginnings in tech and learning how to think for troubleshooting. They taught linear, logical troubleshooting which was so simple and yet I still don't see much of it today. It was also a place to develop my search skills. It's incredibly valuable to be able to sift through a load of technical discussions and separate the signal from the noise.
- ct520 7y agoLinear and logical troubleshooting LOL ok I did learn that there too. Same thing came in right after converge took over at ibm campus.
- gexla 7y agoWho was your instructor? Do you remember any of the old guard there? What project did you get into after training? I got stuffed into Windows 95/98 and then sucked into XP when it blew up. XP manager was Rohn Eloul (originally from Palestine.) The only person I keep in touch with is Pablo Bley. Don't remember names of anyone else. We must have worked on that same floor though.