3 ms·
Sonos: Some of our oldest products will no longer receive software updates
- pintxo 7y agoThe big question: do we have to disable updates to the iOS app? Usually the app and the speaker FW are connected, if you upgrade one, the other must also be upgraded. If they stop upgrading the speakers but the app does upgrade... This happened to me with their change to a more cloud based model some time back, where I was not particularly in favor of accepting the new terms. But my phone had already auto-upgraded the Sonos app. And to also upgrade the speakers I was forced to first accept the new terms, else no access to the app which was needed to upgrade and control the speakers. Thereby they essentially forced users to accept the terms or accept owning a set of expensive door stops.
- vertis 7y agoDefinitely a lot of rage about this on twitter at the moment. Early customers feeling betrayed. https://twitter.com/therealfitz/status/1219656757242474496 https://twitter.com/therealfitz/status/1219656757242474496
- pintxo 7y agoMost comments: https://news.ycombinator.com/item?id=22108223 https://news.ycombinator.com/item?id=22108223