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But if everyone that receives a counterfeit item returns it, that costs Amazon a lot of money (they have to pay to return it and pay to ship you a new one - all
by irrational 7y ago
But if everyone that receives a counterfeit item returns it, that costs Amazon a lot of money (they have to pay to return it and pay to ship you a new one - all on their dime). By not returning it you are just playing into their hands. Not only did they not have to send you a legitimate item, that they can now sell to someone else, but they didn't have to pay the roundtrip shipping fees (plus someones salary to deal with it when they get it back).
And this isn't even touching on being nice to other people. That counterfeiter can keep on sending blocks of clay to other unsuspecting people and you did nothing to help stop them.
- jschwartzi 7y agoI left a comment above about how much of a pain in the ass it is to even get Amazon to issue a refund if the item isn't FBA. It took my fiancee over a month of calling them before she got anything. Best bet is to just not buy anything from Amazon.