2 ms·
Why can't the restaurant guard against this by just not giving food away until the right price is paid?
by p1necone 7y ago
Why can't the restaurant guard against this by just not giving food away until the right price is paid?
- rescripting 7y agoBecause their reputation is what suffers. Customers think the restaurant is partnered with DoorDash or whoever because why wouldn't they. All the restaurant's IP (menu, photos, logos) was stolen from their website and used without permission. The customer then thinks "this restaurant is trying to rip me off! They have one price on the website and then ask for more after I've placed my order." Cue the Twitter outrage, complaint calls, bad mouthing to friends, etc... DoorDash is controlling the narrative because they're the interface the customer has with the restaurant.
- colanderman 7y agoThey've already made the food. Their immediate choice is to get less money than the advertised price (small loss), or get no money (large loss). Given that the latter choice may take much repeating to cause the delivery service to stop their behavior, it's not too surprising that many would choose the former.