Not just that, but the interface is both clunky and godawful. I'm not really in the mood to categorize all of the flaws I've observed, but just seeing my parent

Not just that, but the interface is both clunky and godawful. I'm not really in the mood to categorize all of the flaws I've observed, but just seeing my parents (and myself) use it (on the PS4 and the laptop) have convinced me that it was not designed well. That's not to mention the fact that the tech stack they chose to use meant it was incompatible on a lot of android devices (Basically, anything that wasn't one or two specific devices, or using completely up-to-date android (when the majority of phones in the mid-range market were using the previous version)) at the time of release.