When you say, "Service kept getting worse and worse..." it means you contacted them multiple times. Yikes! I've been using LastPass for 8 years and I've never

When you say, "Service kept getting worse and worse..." it means you contacted them multiple times. Yikes! I've been using LastPass for 8 years and I've never needed any support, but I only pay for a personal version, not corporate. I realize that's an anecdote, but what kinds of problems are people having?