From the comments: "email | gen-y tries to minimise email to a void information overload as discussed in previous paragraph. the use of messenger and texting i

From the comments: "email | gen-y tries to minimise email to a void information overload as discussed in previous paragraph. the use of messenger and texting is to lower the characters allowed in a message and get across the point quicker with more clarity." This is so much bullshit. Texting and messaging are habits, not virtues. Speaking as an entitled whiner, the things I do are not reasoned responses to perceived inefficiencies in the workplace, they're just what I'm used to.