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I started my career in a consulting company where I was doing technical work with a lot of client interaction. I am now an engineer with very little client faci
by qqqwerty 7y ago
I started my career in a consulting company where I was doing technical work with a lot of client interaction. I am now an engineer with very little client facing responsibilities and am much happier. There were a few problems that I experienced with client facing work. You basically have to answer to another set of managers (a.k.a the clients) in addition to your actual managers. And managing client relationships is an entirely different skill set from the technical work. So if it doesn't come naturally to you it can be down right exhausting to have to try and improve both people skills and the technical skills. Also, missing client facing deadlines is much more serious than letting internal deadlines slip, which adds to the stress.
If I ever decide to move more towards a client facing role again, I would probably do one of two things. 1) Find a role that was very light on (or eliminates) the technical work, and only focus on managing the client relationships or 2) stay technical, but go the freelance route. If you are going to have to deal with all of the stress of managing clients, you might as well get the benefit of being your own boss.
Another thing to consider, appearances matter for these types of roles. And I am not just talking about dressing slightly nicer and getting more frequent haircuts. Nice smiles, firm handshakes, height, weight, etc... If that is not something you naturally have, then you will always be at a disadvantage. It is certainly not necessary, but it will definitely help. Looking sharp is not something I am particularly pre-disposed to, So I find it rather nice that I can wear jeans and t-shirt to my software engineering job while making just as much if not more than the folks wearing the suits and ties.