4 ms·

My wife has returned 166 items in the last 12 months with no issues

ghaff 7y ago
How on earth do you get to that level of returns? I use Amazon a lot and I'm pretty sure I don't order that many things over the course of a year.
- ec109685 7y ago
  Maybe clothes?
  - ghaff 7y ago
    I imagine you're correct. Especially with shoes, lots of people order multiple pairs to try on like they would in a store. Zappos, which Amazon owns, even encourages the practice I believe.
    - thrwaway69 7y ago
      Why not just go to a store at that point? It would be less hassle...unless there is a specific bulk option for trial, that is so much waste and not very environment friendly. The only times I have returned a thing is when it came broken or was radically different than advertised. If the cost of shipping, environment and combined wasted time of everyone involved is higher than the 70% price of the product, then I will put it in the store room or donate it away at some point later.
      - jen20 7y ago
        You're assuming three things: 1) There is a store that sells the products you want 2) The store is close enough to your house to get to without it being inconvenient 3) The store carries a range of sizes appropriate to be able to try. If you are an "unusual" size (large, small, tall - effectively anything but average for the area in which you live), attempting to try a range of items in a store generally means _the store_ ordering them and having to visit twice.
- rexf 7y ago
  Amazon advertises "Free Returns" on the item page (if it qualifies). So it seems like they are encouraging purchases (and easy returns if you are not satisfied with your purchase). https://www.amazon.com/gp/help/customer/display.html?nodeId=202075130 https://www.amazon.com/gp/help/customer/display.html?nodeId=... > Amazon.com offers free returns on most items delivered to an address in the 50 United States. Look for “Free returns” next to the price to confirm that the item qualifies for free returns.

How on earth do you get to that level of returns? I use Amazon a lot and I'm pretty sure I don't order that many things over the course of a year.

ec109685 7y ago
Maybe clothes?
- ghaff 7y ago
  I imagine you're correct. Especially with shoes, lots of people order multiple pairs to try on like they would in a store. Zappos, which Amazon owns, even encourages the practice I believe.
  - thrwaway69 7y ago
    Why not just go to a store at that point? It would be less hassle...unless there is a specific bulk option for trial, that is so much waste and not very environment friendly. The only times I have returned a thing is when it came broken or was radically different than advertised. If the cost of shipping, environment and combined wasted time of everyone involved is higher than the 70% price of the product, then I will put it in the store room or donate it away at some point later.
    - jen20 7y ago
      You're assuming three things: 1) There is a store that sells the products you want 2) The store is close enough to your house to get to without it being inconvenient 3) The store carries a range of sizes appropriate to be able to try. If you are an "unusual" size (large, small, tall - effectively anything but average for the area in which you live), attempting to try a range of items in a store generally means _the store_ ordering them and having to visit twice.
rexf 7y ago
Amazon advertises "Free Returns" on the item page (if it qualifies). So it seems like they are encouraging purchases (and easy returns if you are not satisfied with your purchase). https://www.amazon.com/gp/help/customer/display.html?nodeId=202075130 https://www.amazon.com/gp/help/customer/display.html?nodeId=... > Amazon.com offers free returns on most items delivered to an address in the 50 United States. Look for “Free returns” next to the price to confirm that the item qualifies for free returns.