4 ms·
Sounds interesting. I’m sure the book covers this, but isn’t this how you wind up with perverse incentives? Once managers figure out that you’re measuring X as
by smogcutter 7y ago
Sounds interesting. I’m sure the book covers this, but isn’t this how you wind up with perverse incentives? Once managers figure out that you’re measuring X as a proxy for Y “thing we actually care about” they’re going to start optimizing for X, with potentially unpleasant results.
- crimsonalucard 7y agoThis goes back to the whole correlation does not equal causation thing in statistics. You're likely thinking of a correlated number, the measurement number must be a causative. Direct improvements on any causative number will by definition affect the outcome. Say we're looking at developer retention. A correlated number is like scrum points. A causative number is like salary. Of course, while the data on the causative and correlative effectiveness of both metrics is dispute-able... you still get my point.
- deleted 7y ago[deleted]