4 ms·

But he already paid for the ink, right? So Apple Music seems like a bad comparison. If you stop paying for Apple Music, you lose access to the service that pro

But he already paid for the ink, right? So Apple Music seems like a bad comparison. If you stop paying for Apple Music, you lose access to the service that provides the music. In an apples to apples comparison, this would mean that he no longer has access to the service that provides the ink. But that is not what happened. HP reached out and inactivated a physical product that had already been delivered to him. For an accurate comparison, say you signed up for a subscription of laundry soap through Amazon. Later, upon cancelling your subscription, Amazon not only cancelled your subscription service, but they reached out and (magically) mechanically sealed your last container of laundry soap, even though you had paid for it via the subscription cost. This isn't the same as passively turning off a service. This is actively breaking something that someone already paid for. Am I missing something?

detaro 7y ago
He paid for a service that allows him to print X pages per month. As part of that service, HP provides ink cartridges so you can actually print those pages. He cancelled that service, so he can't use the ink provided for that service anymore. If the service was "we'll send you an ink cartridge every X months", then it'd be different. (One clear sign that the X pages are really the thing offered, outside the contract language: it doesn't matter what you print. If you print only full-page photos, you use a lot more ink than someone only printing letters, but for either HP will supply ink cartridges as needed) To take your laundry soap example: You haven't subscribed to laundry soap, you've subscribed to a "2 washes per week" service, as part of which Amazon supplies you the soap you need for those washes. If you stop paying for that, you can't use the supplied material for more washes.
- Can_Not 7y ago
  That's easy to fix, just charge a termination fee for the unused ink. Low BS solution.
  - scarface74 7y ago
    or just send the cartridge back and buy a regular cartridge.....

detaro 7y ago

He paid for a service that allows him to print X pages per month. As part of that service, HP provides ink cartridges so you can actually print those pages. He cancelled that service, so he can't use the ink provided for that service anymore. If the service was "we'll send you an ink cartridge every X months", then it'd be different. (One clear sign that the X pages are really the thing offered, outside the contract language: it doesn't matter what you print. If you print only full-page photos, you use a lot more ink than someone only printing letters, but for either HP will supply ink cartridges as needed) To take your laundry soap example: You haven't subscribed to laundry soap, you've subscribed to a "2 washes per week" service, as part of which Amazon supplies you the soap you need for those washes. If you stop paying for that, you can't use the supplied material for more washes.

Can_Not 7y ago
That's easy to fix, just charge a termination fee for the unused ink. Low BS solution.
- scarface74 7y ago
  or just send the cartridge back and buy a regular cartridge.....