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Google has the worst customer service I've ever heard of and people get wrongly banned from Google Cloud with no recourse all the time. It's not a real option t
by jimmaswell 7y ago
Google has the worst customer service I've ever heard of and people get wrongly banned from Google Cloud with no recourse all the time. It's not a real option to do anything vaguely important on.
- markbnj 7y agoNot my experience at all. We've been running in production on GCP for almost four years, four k8s clusters and a couple of hundred vms handling ~20k rps at peak, and their support has been excellent. Most importantly we haven't needed it very often.
- lima 7y agoNot my experience, either. Not a large account by any means, and support is excellent, both from a technical and business point of view. > people get wrongly banned from Google Cloud with no recourse all the time [citation needed] There have been a few isolated cases that generated a lot of bad PR. From what I've heard, there were significant changes in how abuse is handled to address the root cause.