3 ms·
Also worth noting that this is absolute number of tellers, not tellers per US resident. Automation is very clearly reducing the demand for tellers on a per-pote
by asdfasgasdgasdg 7y ago
Also worth noting that this is absolute number of tellers, not tellers per US resident. Automation is very clearly reducing the demand for tellers on a per-potential-customer basis. For example, if we had seen the ratio remain flat, starting in 1980, we'd have expected a 50% growth in the number of tellers. But in fact it was flat (at least on the original article's graph).
I can't find numbers on what fraction of the population was unbanked in the '80s, but I can only imagine it was higher than it is now. That also is not accounted for in the parable.
- LeoTinnitus 7y agoAs someone who has worked at a financial in a rural area, I can assure you these people are still going to need tellers. I mean can you imagine explaining daily why someone gets charged an NSF fee or telling them that their check is a fraudulent check (sent by a scammer)? Also these people hate technology more than communists. So trying to sell them online banking is like telling them to become atheist socialists ready to fight for the revolution.
- asdfasgasdgasdg 7y agoNobody but nobody is saying that tellers will go away completely. Even buggy drivers still exist. The question is how many there will be.