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whether they want it or not, they probably need it. the last few enterprises I've been in, I could never find anything. And because people couldn't find stuff
by lowercased 7y ago
whether they want it or not, they probably need it. the last few enterprises I've been in, I could never find anything. And because people couldn't find stuff, it was a disincentive to document stuff (because no one would ever be able to find it anyway).
Getting everyone to put everything in confluence - for example - helps, but... there are entire categories of data that don't end up getting stored in confluence, so... it wouldn't get found. And, fwiw, the confluence search always seems to be not very helpful whenever I'm needing to find something - but I often can't tell up front if the search is bad or the data just isn't there (or I'm searching for the wrong terms).
If they don't want it, though, they won't buy it, whether it's helpful to people on the front-lines or not.