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I think his advice is to purchase a licensed product with a paid support package if you need an SLA.
by TuringNYC 7y ago
I think his advice is to purchase a licensed product with a paid support package if you need an SLA.
- ambrice 7y agoIn my experience licensed products with paid support packages aren't any more secure, they just let you pass the buck when things go wrong.
- TuringNYC 7y agoTo some extent, they also come with warranties and insurance policies that could potentially be collected upon if there are damages. But yes, a lot of it is a legal CYA, which is important.