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It's funny—my experience is pretty much opposite. At a certain scale AWS will provide really world-class support beyond just troubleshooting. DO forwards you to
by avree 7y ago
It's funny—my experience is pretty much opposite. At a certain scale AWS will provide really world-class support beyond just troubleshooting. DO forwards you to (granted, fairly in-depth) documentation an expects you to read it and engineer your own solutions.
- wgerard 7y agototally. I mentioned this in another comment but it feels like a skill floor/ceiling thing to me. AWS/etc heavily reward you for investing time/money/etc but can be a bit more difficult to get started with without investing resources immediately, whereas DO is very easy to get up and running on but can be difficult when you encounter anything more complex.
- bberenberg 7y agoAre you over $500/month spend with DO? They offer a different tier of support at that point which has been solid in my experience.
- iudqnolq 7y agoAs an on-and-off DO customer learning how to use Linux I find the documentation they've creates (payed ICs to create, I think) extremely useful and consistently of decent quality. When I see them in a Google search for an issue I'm always excited.