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Re: support. We let our Android app lapse because their automated tools incorrectly picked up a compliance error. I couldn't figure out a way to escalate that-
by tonystubblebine 7y ago
Re: support.
We let our Android app lapse because their automated tools incorrectly picked up a compliance error. I couldn't figure out a way to escalate that--their support was crazy bad.
That led me to look harder at our revenue. Android was 1/10 of the revenue that iOS brings in, with much lower retention, higher support costs, higher rates of credit card disputes.
So that pretty much sealed the deal for us--there's no reason to invest in the Google ecosystem.
- Aperocky 7y agoGood call. I don’t know why people like apps so much when browser are just as good. I don’t download an application to order Chipotles, but somehow it’s necessary on a phone.