Hm, dunno, I am tangentially involved in a big open source project which almost never gets any negative comments, neither on Reddit nor here and the feedback is

Hm, dunno, I am tangentially involved in a big open source project which almost never gets any negative comments, neither on Reddit nor here and the feedback is usually useful. Yes, the project uses mailing lists for the development, but there is almost no negativity in other parts of the community. I have no idea why some projects gets toxic attackers while others are almost entirely spared. One thing which the project prioritizes is taking the time to explain to people why their ideas which look good on paper may actually be missguided.