I think one part of this problem is that people need to mind their own business. If you're using an open source project and you find a bug then fine, report it.

I think one part of this problem is that people need to mind their own business. If you're using an open source project and you find a bug then fine, report it. Hell, maybe even do a PR for a fix. But the you're not the maintainer's boss, they don't owe you a fix, they don't owe you anything. Now here's where it goes wrong, it's not your business to go and call someone out on social media. Not least because when you post on social media you should know that you're inviting a lot of strangers who have nothing to do with your problem to come and get angry. A decade ago maybe you could've feigned ignorance. Not today. Equally, if you see someone complaining on social media about something that doesn't effect you, then mind your own business. But let's be clear - most people can't be trusted to do that. Social media has taught everyone that they get to have an opinion about everything, and not just to have an opinion but to go and find the people involved and tell them. That is a completely broken culture- and its actively encouraged by places like reddit and twitter.