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Not all orders are like that, but a lot can be, and it depends on the region. I worked GrubHub back in 2018 when I was between jobs(took some time off to do si
by ravenstine 7y ago
Not all orders are like that, but a lot can be, and it depends on the region.
I worked GrubHub back in 2018 when I was between jobs(took some time off to do side projects and did deliveries to make ends meet). These apps play this psychological game on you where you have to accept something like 95% of orders in order to get more quantity and quality(supposedly), so some people are desperate to take all the shitty no-tip orders just so they have a shot at getting better ones.
The funny thing was the lowest acceptance rate I had was 3%, and that's because I hung around a rich area of town and waited for those sweet $20-$50 orders that were only a few miles distance. Always felt like I got the golden ticket. I never got fired for having that low of an acceptance rate.
There were some fellow drivers I talked to on Reddit that got kind of a bad deal. They would drive for GrubHub or DoorDash at a town in Podunk, Nowhere with low demand and would often get sent those kind of orders that were 10+ miles away for $3. If that happens to be the demand, then you're either screwed taking bad orders or you're screwed if you reject too many of them and you get fired.
I think the reason I never got fired is because the LA area, at least while I was doing it, was hot(figuratively) and GrubHub just wanted to fill up the market with as many drivers as possible. In areas where they've fully met the demand, then your arse can be on the line if you reject too many orders.
Overall, it was a fun job to have for a while. But it would suck big-time if I had to actually do it for a living. Thank god I'm good enough at software engineering.
EDIT: Saw lots of hilarious things happen while I was on the job. It's amazing how many women order food while they're taking a bath and then either forget to answer their phone or they come to the door wrapped in towels. WTF! I once delivered a 2 dozen donuts to this one guy at ~10:30pm who was super high accidentally walked into the door before opening it. Also had some sad moments, like those times I delivered to an elder hospice. This one sick old lady wanted to give me a handsome tip, but I didn't want to accept it because I just felt like she deserved that ice cream in her condition and was just happy I brought it to her. But she insisted because she said it might be her last ice cream. :(
- Reedx 7y ago> the shitty no-tip orders just so they have a shot at getting better ones. Wait a second... Are people not giving a cash tip in these cases? I do no-tip and give cash instead (which I thought was preferred). Is that a bad strategy?
- TheHypnotist 7y agoIf i read the article correctly, that may be the optimal strategy. Trouble is, if these drivers see what they are making up front, they may be more inclined to turn you down.
- huehehue 7y agoThere is (or was) a movement on Instacart where you'd tip $0.22 to show that you intended to either tip cash or increase the tip amount after delivery (which somehow benefits the shopper).
- ravenstine 7y agoMost no-tip orders don't result in a cash tip, but some do. I'd say 1 in 5 no-tippers end up tipping in cash. People who use these apps aren't exactly the greatest customers in the world. It's only a bad strategy if most or all drivers pass on your orders. Some drivers take these offers in hope for cash. I chose to stop taking those offers because I found most people don't end up tipping me in cash. It was more profitable to drive 20 - 30 minutes to a hot spot or a rich neighborhood where I knew I would get worthwhile offers. (and also not end up in the hood!)
- tmpz22 7y agoAs a user there is a strong pull not to tip after paying the premium for the initial service. For example an order for a $10 burger costs $20 and is delivered cold, I don't really want to tip for that. But then the driver shows up and its some down on his luck father lugging his son around because he can't afford child care, of course I'm going to tip every driver I see from then on (and feel ashamed for using the service in the first place). Either consumer tolerance for convenience spending is going to break, or the prices will just keep going up astronomically as a perverse form of inflation (indirectly suppressing all jobs who's compensation isn't similarly skyrocketing).