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> Gitlab is still the team that ... I just don't get why the internet neither forgets nor forgives. A startup in it's early days makes mistakes, the only real

> Gitlab is still the team that ... I just don't get why the internet neither forgets nor forgives. A startup in it's early days makes mistakes, the only real mistake Gitlab made was be fully transparent about theirs. You vouch for CF (and no beef against them), but you know nothing of their internal privacy or reliability pitfalls. That warm fuzzy feeling you have about CF is a result of their carefully groomed PR coupled with 0% opacity on internals. Again, not saying CF has any issues, but if they did, you wouldn't know

ignoramous 7y ago
> I just don't get why the internet neither forgets nor forgives. Trust takes a lifetime to build and a moment to collapse.
- tlb 7y ago
  Humans in their first few years of life are totally untrustworthy, yet most adults can be trusted. That falsifies your theory of trust. Do you want modify it to accommodate young people and/or young companies? EDIT: toned down
  - falcor84 7y ago
    How does that falsify that theory of trust? I would take an extra set of pants for a long trip with a 5 year old even if they hadn't pooped their pants for a full year. It takes a long while before I let go of that preparedness.
    - StavrosK 7y ago
      The GP is saying that people (/companies?) change.
  - ignoramous 7y ago
    Leaving aside the false equivalence of comparing a toddler with a company ran by adults with fully developed faculties of reason, judgement, choice, will etc; pooping your own pants is your own business. When it crosses the line that it affects others intentionally, the culture of the company is laid bare. There's so much emphasis from YC themselves to get the initial years right in terms of people and culture, but this was a genuine brain-fart and that such things do lose you customers for a lifetime, sometimes. Humans are fickle. But that's just like you know my opinion.

ignoramous 7y ago

> I just don't get why the internet neither forgets nor forgives. Trust takes a lifetime to build and a moment to collapse.

tlb 7y ago
Humans in their first few years of life are totally untrustworthy, yet most adults can be trusted. That falsifies your theory of trust. Do you want modify it to accommodate young people and/or young companies? EDIT: toned down
- falcor84 7y ago
  How does that falsify that theory of trust? I would take an extra set of pants for a long trip with a 5 year old even if they hadn't pooped their pants for a full year. It takes a long while before I let go of that preparedness.
  - StavrosK 7y ago
    The GP is saying that people (/companies?) change.
- ignoramous 7y ago
  Leaving aside the false equivalence of comparing a toddler with a company ran by adults with fully developed faculties of reason, judgement, choice, will etc; pooping your own pants is your own business. When it crosses the line that it affects others intentionally, the culture of the company is laid bare. There's so much emphasis from YC themselves to get the initial years right in terms of people and culture, but this was a genuine brain-fart and that such things do lose you customers for a lifetime, sometimes. Humans are fickle. But that's just like you know my opinion.