2 ms·
Yes but they quickly run the risk of ruining the in-person customer’s experience. In NYC the use of ghost kitchens[1] is booming. There are 2 within a block of
by mrobins 7y ago
Yes but they quickly run the risk of ruining the in-person customer’s experience. In NYC the use of ghost kitchens[1] is booming. There are 2 within a block of my office - one is a multi-tenant space that serves several restaurants and the other is a pickup-only storefront for a salad chain. These outposts increase capacity but also require way less staff to manage and fewer skills to train.
It makes sense but it’s also sad to see that the best use of valuable retail-level real estate is restaurants designed for no one to go to.
[1] https://en.wikipedia.org/wiki/Ghost_kitchen https://en.wikipedia.org/wiki/Ghost_kitchen