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I think legislation is needed for 100% of "gig economy" platforms to in real-time state to the customer exactly how much the service provider is getting paid: h
by loceng 7y ago
I think legislation is needed for 100% of "gig economy" platforms to in real-time state to the customer exactly how much the service provider is getting paid: how much if my Lyft driver getting - and what cut is Lyft taking, etc.
- JumpCrisscross 7y ago> in real-time state to the customer exactly how much the service provider is getting paid: how much if my Lyft driver getting - and what cut is Lyft taking, etc. What’s the benefit of real-time reporting? Just require disclosure on the receipt.
- TrackerFF 7y agoConsumers need to learn the real value of what's happening, and realize that low prices are not sustainable.
- Simon_says 7y agoWhy should the customer care? The driver is the only one in a position to decide if it's a good deal.
- bigwavedave 7y agoWhat do you mean, "why should the customer care"? If I'm being told that what I'm paying is a tip, I expect it to go to the server. I expect the administration fee to cover administration, I expect delivery to cover deliver, and I expect the tip to go to the driver, not to be taken by management whenever profits are down or their pricing model fails. But since companies can't be trusted to be honest with the consumer about what I'm paying for (even when spelled out with line items), I only ever tip cash when my food arrives.
- darkwizard42 7y agoThe driver can see this breakdown on every ride and on their weekly statements already. Why would the customer need to know this information?
- JumpCrisscross 7y ago> Why would the customer need to know this information? If a line item says "tip," it's paid on the assumption it's going to the staff. If it said "management keeps this," I wouldn't tip as much (or at all).
- bigwavedave 7y agoPrecisely. This is why I tip $0 on the app and simply tip in cash when my food arrives.