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> The company repeatedly defended this wildly unpopular tip-swiping pay model over several waves of public controversy The real controversy is why, in 2020 and
by 3fe9a03ccd14ca5 7y ago
> The company repeatedly defended this wildly unpopular tip-swiping pay model over several waves of public controversy
The real controversy is why, in 2020 and only in the USA, do we have a business model that offloads the employee compensation responsibility onto customers?